Go to website
For artists, creators, arts organisations and agents
How is OnJam different to using Zoom or YouTube/Vimeo and doing my own ticket sales?
OnJam provides a free, integrated service for high quality video streaming and secure, authenticated payments for access. Here are the main ways OnJam is better than using other video-streaming sites and handling your own ticket sales... You’ll look and sound significantly better than Zoom or YouTube. We stream in HD / 4K video and with 320 Kbps audio **You won't pay anything to use OnJam's ticketing or video streaming services. **OnJam does not charge you for uploading or streaming
How do I prepare and upload my video to OnJam?
A guide to preparing and uploading videos to OnJam If you'd like to host a recorded broadcast or video on demand with OnJam, you need to upload your video to OnJam at least 24 hours before audience members can watch. We recommend uploading 2-3 days in advance to make sure there are no last-minute hiccups or stressful moments. Here's how to prepare your video. OnJam video upload specifications OnJam supports uploads in high definition (HD 1080p) and MP4 files. We will convert them to
How can I use OnJam to host my filmed or livestreamed concerts?
Yes! You can create events ('shows') on OnJam using pre-recorded footage or you can stream live. If you're using a pre-recorded video or film, you have two choices: Recorded Broadcast: Release your video or film at a specific time. Your audience will watch 'as live'. You choose how long they have access for, e.g. 3 days after the broadcast. Video On Demand: Make your video or film available for your audience to watch anytime they like. People can buy a ticket anytime they like, an
Can I choose my own ticket prices?
Of course! You can have a single price or multiple types of tickets with different prices. Either way, it's really easy to set up and adjust if you need to. For more information and tips about pricing your tickets, read our blog article here.
How do I get paid with OnJam?
Great question, and an important one too. To get paid, you need to connect your Stripe account to OnJam. This goes for all payments: ticket sales, merchandise or physical goods, or tips. If you or your organisation don't have a Stripe account, don't worry! It's easy and painless to set up. It will take you roughly 3-5 minutes, and you can connect it to your bank account. To set up a Stripe account: Register for an account with Stripe: https://dashboard.stripe.com/register Follow the
Can I donate all or part of the proceeds from my show to charity?
Yes. It’s up to you what you do with the proceeds after you receive the payout from your show. You can also add ticket types that include an extra donation to your chosen charity if you like.
Does OnJam support different currencies?
When you sign up as an artist for OnJam, you will be asked to select a currency. You can choose one of the following: USD, GBP, EUR, CAD and AUD. We recommend you select the currency that you'd like to receive payouts in. This will minimise conversion costs and ensure you can receive your share of revenue quickly. Usually the currency will match the place you're performing from, but not always. Your audience members will buy tickets in this currency no matter where they are located.
What video and audio specifications does OnJam offer?
We can stream up to 1080p video with 320 Kbps audio quality.
My organisation or venue is looking for ways to build meaningful, profitable online revenue streams. Can OnJam help?
Yes! Sign up for an artist account and one of us will contact you within 72 hours with what’s next, and how you can benefit from being part of OnJam.
I'm new to OnJam. How does it work for artists?
We’ve designed OnJam for artists and your fans. It’s free and easy to use. Step 1: Register for an artist account ****It takes about 1 minute to create an account with OnJam. It's free. In the final step, you’ll tell us a bit about yourself as an artist or performer. An actual person will review this last bit, so you’ll receive your official welcome email in 2-3 days (or less). Step 2: Create a show ****Log in to your Artist Account and schedule your first show. Pick a time f
How does OnJam benefit artists, creators and venues?
OnJam connects artists, creators and venues with their fans or supporters all over the world. We provide all the infrastructure to host and monetise your online concerts or performances. 1. High definition video streaming that's free and easy to use Specifications: HD/4K video and 320 Kbps audio Flexible formats for your online shows include live, recorded broadcast, on demand, interactive pre-show or post-show events & more Works on any device including smart TVs. No download req
How to set up a Livestream with OnJam
This guide will take you through to steps to help prepare a Livestream for broadcast with OnJam. **Step 1: Prepare and schedule your Livestream ** In your Artist Dashboard, select “Schedule a show” and then “Live broadcast". Within Show Details, follow the steps to add your event's information, including its name, time and the day it will start. !(https://storage.crisp.chat/users/helpdesk/website/442204b1f0d66400/schedule-a-livestream1y8nkni_k6gky8.
I want to stop ticket sales on my show. How do I do this?
So, your concert or online event has had a good run and you'd like to stop ticket sales now. Here's what to do: In your Artist Dashboard, select the show or series you'd like to stop sales for. Click "edit" Navigate to the "settings" portion of the show set-up. Under "publish settings," change your show from "published" to "draft". Press "save settings".
How to create virtual event rooms with OnJam
OnJam Rooms are an easy way to make your online event more engaging and exciting for music fans. Firstly... what are Rooms, and how are they different from the Main Stage? The Main Stage is your "main event". It's your filmed concert or the livestream you're selling tickets to. Rooms are virtual spaces to meet your fans, or to give your fans a little something extra. Artists on OnJam most often use Rooms for post-show video chats ('meet the artists') or after show parties. Re
How do I link Room access to specific ticket types?
This article describes how to make specific Rooms available only to specific types of ticket holders. OnJam event creators may use this feature for VIP 'meet and greet' sessions as well as bonus videos or streams, where they only want VIP ticket holders to have access. Tell us how you use the feature! Step 1: Create an event. Remember your "Main Stage" is where the concert is. Step 2: Create your event's ticket types. You can create as many ticket types as you like. OnJam cre