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For artists, creators, arts organisations and agents
How is OnJam different to using Zoom or YouTube/Vimeo and doing my own ticket sales?
OnJam provides a free, integrated service for high quality video streaming and secure, authenticated payments for access. This means: You’ll look and sound significantly better than Zoom or YouTube. We stream in HD / 4K video and with 320 Kbps audio You won't pay anything to use OnJam's ticketing or video streaming services. OnJam does not charge you for uploading or streaming videos You'll have more control over how you monetise your videos and livestreams. With OnJam, we've made it easy
Can I choose my own ticket prices?
Of course! There is a minimum price of £5 per ticket but apart from that, it's up to you. You can have a single price or multiple types of tickets with different prices. Either way, it's really easy to set up and adjust if you need to. Why no free tickets? So we can cover the costs of providing a premium service to you. And there are plenty of other platforms out there if you want to give away your art for free! 😊
How do I prepare and upload my video to OnJam?
A guide to preparing and uploading videos to OnJam If you'd like to host a recorded broadcast or video on demand with OnJam, you need to upload your video to OnJam at least 24 hours before audience members can watch. We recommend uploading 2-3 days in advance to make sure there are no last-minute hiccups or stressful moments. Here's how to prepare your video. OnJam video upload specifications OnJam supports uploads in high definition (HD 1080p) or 4K, and MP4 files. We will convert
Can OnJam host my livestreamed / pre-recorded / filmed shows?
Yes! You can create events ('shows') on OnJam using pre-recorded footage or you can stream live. If you're using a pre-recorded video or film, you have two choices: Recorded Broadcast: Release your video or film at a specific time. Your audience will watch 'as live'. You choose how long they have access for, e.g. 3 days after the broadcast. Video On Demand: Make your video or film available for your audience to watch anytime they like. People can buy a ticket anytime they like, an
What video and audio specifications does OnJam offer?
We can stream up to 4K/UHD video with 320 Kbps audio quality.
I'm new to OnJam. How does it work for artists?
We’ve designed OnJam for artists and your fans. It’s free and easy to use. Step 1: Register for an artist account ****It takes about 1 minute to create an account with OnJam. It's free. In the final step, you’ll tell us a bit about yourself as an artist or performer. An actual person will review this last bit, so you’ll receive your official welcome email in 2-3 days (or less). Step 2: Create a show ****Log in to your Artist Account and schedule your first show. Pick a time f
How do I get paid with OnJam?
Great question, and an important one too. To get paid, you need to connect your Stripe account to OnJam. This goes for all payments: ticket sales, merchandise or physical goods, or tips. If you or your organisation don't have a Stripe account, don't worry! It's easy and painless to set up. It will take you roughly 3-5 minutes, and you can connect it to your bank account. To set up a Stripe account: Register for an account with Stripe: https://dashboard.stripe.com/register Follow the
My organisation or venue is looking for ways to build meaningful, profitable online revenue streams. Can OnJam help?
Yes! Sign up for an artist account and one of us will contact you within 72 hours with what’s next, and how you can benefit from being part of OnJam.
Can I donate all or part of the proceeds from my show to charity?
Yes. It’s up to you what you do with the proceeds after you receive the payout from your show. You can also add ticket types that include an extra donation to your chosen charity if you like.
How does OnJam benefit artists, creators and venues?
OnJam connects artists, creators and venues with their fans or supporters all over the world. We provide all the infrastructure to host and monetise your online concerts or performances. 1. High definition video streaming that's free and easy to use Specifications: HD/4K video and 320 Kbps audio Flexible formats for your online shows include live, recorded broadcast, on demand, interactive pre-show or post-show events & more Works on any device including smart TVs. No download req
Does OnJam support different currencies?
When you sign up as an artist for OnJam, you will be asked to select a currency. You can choose one of the following: USD, GBP, EUR, CAD and AUD. We recommend you select the currency that you'd like to receive payouts in. This will minimise conversion costs and ensure you can receive your share of revenue quickly. Usually the currency will match the place you're performing from, but not always. Your audience members will buy tickets in this currency no matter where they are located.