Here is a step-by-step guide on how to buy a gift ticket for a friend or loved one.

Step 1: Select the event or series for which you would like tickets. E.g. 12 Days of Christmas

Step 2: Under “available tickets” (highlighted in red rectangle below), select the quantity of tickets you would like to purchase.

This should include any tickets you are buying for yourself, as well as any gift tickets.

Step 3: Press the “proceed to checkout” button.

Step 4: If you are not logged in (or if you have never used OnJam before), you will be prompted to enter your email address. NB: we will not share your email with anybody, and you are not signing up to any marketing emails by doing this.

Step 5: If you have an account with OnJam, you will be prompted to sign in. If you do not, please sign up for a free account.

Note it is your choice whether or not you sign up to email marketing from OnJam or the performing organisation (e.g. the creators of “12 Days” series).

Step 6: Now you will see the screen below. Under “order summary,” click “send as a gift” for the tickets you would like to send as gifts. If you are keeping a ticket for yourself, do not click “send as a gift” for that one.

Step 7: Where you clicked “send as a gift,” you will see a small form. Please complete the information for each of your gift recipients.

Make sure you click “save gift details” after each form to save the information.

Step 8: Once you have completed this step, return to the “secure online payment” section on the left-hand side of the page.

Please enter your payment information, and click “complete purchase”.

Step 9: Your purchase will be processed now, and you will see a confirmation screen.

Check your email for further confirmation emails, and (if you bought a ticket for yourself) your access link to watch the series or event.

Happy watching! We hope you enjoy the music.

If you have further questions or problems, please email us at and we will help you.
Was this article helpful?
Thank you!